PRIVACY POLICY

At Formaer, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase.

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1. Information We Collect: We may collect personal information such as your name, email address, shipping address, payment details, and contact information when you place an order or sign up for our newsletter. We also gather non-personal data through cookies and analytics tools to improve our website experience.

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2. How We Use Your Information: Your personal information is used to process and fulfill your orders, provide customer support, send order confirmations and updates, and improve our services. We may also use your details to send promotional offers if you have opted in.

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3. Sharing Your Information: We do not sell, rent, or trade your personal data. However, we may share necessary information with third-party service providers such as payment processors, delivery partners, and customer support platforms to facilitate our services.

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4. Data Security: We implement security measures to protect your information from unauthorised access, loss, or misuse. While we take every precaution, no data transmission over the internet is entirely secure, so we encourage you to protect your account credentials.

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5. Your Rights: You have the right to access, update, or request deletion of your personal information. If you wish to opt out of marketing communications, you can do so at any time.

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6. Contact Us: If you have any questions about our privacy practices or wish to exercise your rights, please contact us at info@formaer.co.uk.

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By using our website and services, you consent to the collection and use of your information as outlined in this policy.